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Telehealth: Home

Providing care and health services remotely using electronic and telecommunications technologies.


Telehealth is the "delivery of health care services, where patients and providers are separated by distance. Telehealth uses Information and communications technologies (ICTs) for the exchange of information for the diagnosis and treatment of diseases and injuries, research and evaluation, and for the continuing education of health professionals.  (WHO)

Hume Telehealth Agency - Access to health care using digital technology - Contact:  Phone: +61 (03) 5722 5832  |   Email:   |   Green Street, Wangaratta, Victoria 3677

Cochrane Library



Remote care through telehealth 

This Special Collection brings together Cochrane Reviews that address using telehealth to support clinical management of various conditions, including asthma, diabetes, cardiovascular disease, dementia, reproductive health, and skin cancer. It includes reviews of using telehealth to provide carer and parent support as well as empowering patient self-management of their long-term conditions.

National Telehealth Hub


National Telehealth Hub

Finding the Right Tools to Integrate and Expand Your Services Through Telehealth.

This website collates and indexes a wide range of resources that have been shared and recommended by members of Australia’s health community, in order to support their colleagues, professionals, and consumers to access and deliver telehealth services effectively.  Available here.

undefinedTelehealth: Specialist video consultations under Medicare. 

NEW & Good reads

New guidance on the use of telehealth to deliver allied health services - This guidance will help health professionals understand how telehealth can be used to deliver allied health clinical services in public health settings, and the associated benefits.  Developed with the Department of Health and Human Services, the new guidance includes considerations for best practice application, as well as practical examples of how telehealth can be used for allied health services. Download from here.


Telehealth - coronavirus (COVID 19) - advice for heath services and professionals on the use of telehealth for patient care.


Telehealth: what you need to know now - As the COVID-19 Crisis unfolds, it is paramount that Allied Health service provision remains possible. Many services are well underway to making the transition to online service platforms.   SARRAH have collated some useful resources as a quick reference guide to support this process.  Available here

COVID-19 telehealth guides - The Australasian Telehealth Society (ATHS) and the Australian College of Rural and Remote Medicine (ACRRM) have released two guides to getting started with telehealth to help manage the COIVD-19 outbreak.  ATHS and ACRRM have provided a quick guide to getting started with telehealth, using video conferencing or the telephone. There is also a comprehensive guide that offers advice on managing appointments and conducting remote consultations.


Additional TeleHealth Resources:



Webinar Recording 21 April - Providing virtual care in allied health: the possibilities and potential of telehealth during the pandemic and beyond.  The arrival of COVID-19 has pushed the fast forward button on the rollout of telehealth in Australia. In this webinar, the panel will offer their perspectives on telehealth and discuss their personal experiences of providing virtual care in allied health and interprofessional settings. 

Webinar Recording 9 April - ​ How to prepare for and implement telehealth: critical success factors for clinicians.  Hosted by Suzanne Robinson, professor of health systems and health economics at Curtin University and rural and remote Education and Research Director of digital health, this webinar follows on from the previous Telehealth webinar that was hosted on 24th March (below). 

Webinar Recording 24 March - ​ COVID-19 and digital technology: The roles, relevance and risks of using telehealth in a crisis - Digital Health.  Aired Tuesday 24 March (6-7.30pm) Set against the backdrop of the current COVID-19 crisis, our webinar panellists will discuss the role telehealth can play in primary and secondary care. The panel will present practical strategies for healthcare professionals and outline the risks and rewards of telehealth for practitioners and patients alike. 



Telehealth – Embracing technology in healthcare

This course is designed to facilitate learning and understanding about telehealth services so clinicians can begin to include it in their provision of healthcare and learn more about best practice in telehealth service delivery. Further information on the course content and registration can be located at Three Rivers Telehealth.

Three Rivers also have other excellent online courses:


  • Self-Care for Clinicians – This short course is part of the package of short courses focuses on strategies to reduce stress and promote greater wellbeing as a clinician. Further information can be found at Three Rivers Rural Clinical Education Support
  • Rural Clinical Placements - How to grow your own - In this course, you will learn how to get the most out of your students to help promote a rural intention to practice – together we can help grow the rural health workforce through great student placement experiences!
  • Student resilience and wellbeing – This short course is part of the package that focuses on self-care and resilience and develop some strategies to understand your own personal responses to stress and how you can mediate this. Further information can be found Three Rivers Student Support

undefinedPEAK program- on-line training for physiotherapists in telehealth delivery of evidence-based knee osteoarthritis care

In light of the COVID-19 pandemic and the increasing use of telehealth to deliver physiotherapy services in Australia, the Centre for Health, Exercise & Sports Medicine (CHESM) at the University of Melbourne has fast-tracked the release of our PEAK (Physiotherapy Exercise and physical Activity for Knee osteoarthritis) program training modules. The program is available free-of-charge at this time to all users (e.g. physiotherapists, physiotherapy students, educators, researchers). More information and Registration


The Clinician Role in Health Care Delivery and Innovation : A Powerful Voice for Transforming Care - New eBook available to download


Chapters in ClinicalKey Books:

undefinedGray  Leonard C., 130 - Telemedicine Applications in Geriatrics, Brocklehurst's Textbook of Geriatric Medicine and Gerontology (Eighth Edition), edited by Fillit  Howard M.  MD,Rockwood  Kenneth  MD  FRCPC  FRCP,Young  John  MBBS(Hons)  FRCP, 2017, Pages 1082-1086.e1, 



undefinedReddy  Sandeep, Chapter 16 - Digital health and the divide, Understanding the Australian Health Care System (Fourth Edition), edited by Willis  Eileen  PhD  MEd  BEd,Reynolds  Louise  PhD  GradCertEd  BHSc (PHC)  FPA,Rudge  Trudy  RN  PhD  BA(Hons), 2020, Pages 263-275, 


If the full text is not available, please email the Librarian or submit an Article Request Form.


‘Be Connected’ aims to support all Australians in the development of digital skills and offers both online learning resources as well as links to a network of community partners able to provide face to face assistance


Australian Telehealth Society

The Australasian Telehealth Society (ATHS) was formed in 2008, with a vision to deliver a united 'voice' for telehealth advancement and covering a broad range of domains including the health sector, academic institutions, government and industry partners.  ATHS recommends guidelines and standards of practice for telehealth services ensuring that Quality /Safety and optimal patient care are maintained.



(Onsite access only) Pulse+IT aims to assist GPs and Specialists to better understand the technology they confront in their practices.  Pulse+IT now features an editorial platform and digital circulation that reflects the importance of holistic and comprehensive Health IT education and reporting.

  • Technology resources for COVID-19 lists some of the technological resources available to medical practices, allied health practices, pharmacies, hospitals, aged and community care during the coronavirus outbreak.

Hume Telehealth Agency


Hume Telehealth Agency

Access to health care using digital technology



Phone: +61 (03) 5722 5832
Green Street, Wangaratta, Victoria 3677